Services are completely customizable based on your needs. Popular options include weekly meal prep sessions (preparing 4-6 meals for the week), bi-weekly dinner services, or special occasion catering. Each service includes menu consultation, grocery shopping, cooking, food presentation, and complete kitchen cleanup.

Pricing depends on the frequency of service, number of people, and complexity of meals. Weekly meal prep services typically start at $500 per week for a family of four. Special events start at $100/guest. All grocery costs are separate and billed at cost. Contact us for a personalized quote based on your specific needs.

Absolutely. Chef Shane has extensive experience with various dietary needs including vegetarian, vegan, keto, paleo, gluten-free, dairy-free, and specific medical diets. During your initial consultation, we'll discuss all dietary requirements and preferences to ensure every meal is safe and enjoyable.

For regular weekly or bi-weekly services, we recommend booking 2-3 weeks in advance to secure your preferred time slot. For special events and holiday meals, booking 4-6 weeks ahead is ideal. However, we can often accommodate last-minute requests based on availability.

Your satisfaction is our priority. We begin with a detailed consultation to understand your preferences, and we're always happy to modify recipes or try new approaches. If you're not completely satisfied with any meal, we'll work with you to make it right or provide a credit toward future services.

Our experienced team is skilled at managing on-the-spot adjustments. Whether it's a last-minute change in weather, vendor issues, or any other unforeseen circumstance, we are prepared to handle challenges swiftly and efficiently to ensure your event proceeds smoothly.

Chef Shane brings professional-grade tools and any specialized equipment needed. You provide the basic kitchen setup (stove, oven, refrigerator) and we handle everything else. All ingredients are purchased fresh for each service and included in your grocery costs.

All grocery shopping is included in the service. Chef Shane sources ingredients from premium suppliers, local farmers markets, and specialty stores as needed. You'll receive a detailed receipt showing all grocery expenses, which are billed separately at cost with no markup.

Yes! Special event catering is one of our signature services. From intimate anniversary dinners to cocktail parties for 50 guests, we create memorable dining experiences. This includes menu planning, preparation, service coordination, and cleanup.

We understand that schedules change. For regular meal services, we ask for 48 hours notice for cancellations or rescheduling.

Special events require a non-refundable deposit of at least 20-50% of the bill.  If you choose to cancel or reschedule the event more than 2 weeks out, the deposit will be put towards your next scheduled event in the future. If you choose to cancel less than 2 weeks before the scheduled event, the deposit cannot be returned.  

Yes, Chef Shane is fully licensed, bonded, and carries comprehensive liability insurance. All food safety certifications are current, and we maintain the highest standards of cleanliness and food handling throughout every service.